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Citadel Ten

Software built to solve real problems.

Citadel Ten is an independent software engineering studio. We design and build custom software and the systems behind it, connect the tools you already use, and help you put AI to work in practical ways.

Discuss a projectExplore our expertise

What we do

  • Custom software

    Applications and internal tools designed around the way your business actually operates.

  • AI adoption & automation

    Practical help putting AI to work in your business, from choosing the right tools to building them into everyday workflows. How we help

  • Backend systems

    The behind-the-scenes services and data your software depends on, built to stay fast and dependable as your business grows.

  • Integrations

    Connecting the platforms you already use, so information flows between them without manual re-entry.

Working with an existing system? We also take on select consulting work: reviewing how it’s built, making it more reliable, and modernizing older software. Explore our expertise

Three jobs, done automatically.

Every business has work someone does by hand, like answering inquiries, checking invoices, and pulling the week’s numbers together. Pick one and press “Automate it” to watch an automation like the ones we build do the work, with a person still approving anything that goes to a customer or supplier.

ExampleCustomer inquiry

  1. Email

    Read automatically: 6 details found.

    From
    Sarah Mitchellsarah.mitchell@example.com
    Subject
    AC not cooling at our office
    Received
    Today, 8:42 AM

    Hi there,

    The AC at our office in Provo stopped cooling yesterday afternoon. We have two rooftop units, and neither one is keeping up.

    Could someone come out Thursday morning? The best number for me is (801) 555-⁠0142.

    Thanks, Sarah

  2. Record

    Entered automatically: SR-⁠1042 created.

    Service request

    SR-⁠1042

    Customer
    Sarah Mitchell
    Phone
    (801) 555-⁠0142
    Location
    Office, Provo
    Issue
    AC not cooling
    Equipment
    2 rooftop units
    Visit
    Thu, 8–11 AM

  3. Reply

    Drafted automatically. Nothing is sent until you approve it.

    To
    Sarah Mitchell
    Subject
    Re: AC not cooling at our office

    Hi Sarah, sorry about the heat. We’ve booked a technician for Thursday between 8 and 11 AM to look at both rooftop units at your Provo office. They’ll call (801) 555-⁠0142 when they’re on the way.
    — Service desk

Illustrative examples with fictional businesses, people, and figures. Nothing here is sent anywhere.

Every business has its own version of these. Tell us about yours.

Discuss a project

You don’t need to know the technology.

Tell us what’s slowing the business down. Choosing the approach, and what to build it with, is our job, and we work with whatever your business already runs on.

For example

  • The same information typed into three different systems
  • A spreadsheet that has quietly become the system everyone relies on
  • Software that almost fits, held together with workarounds
  • Customer requests scattered across email, texts, and voicemail
  • An aging system the business depends on that nobody wants to touch
  • Knowing AI could help, without a clear place to start

Good engineering starts with understanding the problem.

We focus on thoughtful architecture, pragmatic solutions, and software that stays maintainable long after launch. Whether we’re building something new or improving an existing system, the priority is the same: solve the right problem, without unnecessary complexity.

Work directly with the engineer who builds it.

Citadel Ten is a small, founder-led studio. That shapes how every project runs.

Direct communication
You speak with the engineer responsible for the implementation, from the first conversation through delivery.
Senior-level experience
The person who scopes your project is the person who builds it, with the judgment that comes from building production systems.
Practical, maintainable software
Built to be understood, operated, and extended after it ships, not just to work on launch day.
Less process
No account managers, handoffs, or meetings for their own sake. Just the structure the work actually needs.
Thoughtful scoping
We size the work to the problem, and say so when a smaller solution, or no new software at all, is the better answer.

Have a software problem worth solving?

Whether you’re building something new, improving an existing system, or figuring out where AI fits, we’d be glad to hear what you’re working on.

Get in touch
alex@citadelten.com

A few sentences about the problem, what exists today, and your timeline is plenty to start.